HOKUTO

Purpose of the Code of Conduct

This Code of Conduct of HOKUTO USA is established to realize our mission: “Connect to the future of manufacturing with multi-capable responses.” Its purpose is to foster a corporate culture where every employee upholds a professional mindset, pursues global collaboration, and prioritizes customer satisfaction while adapting flexibly to change. This Code serves as a guideline to promote responsible actions and ensure HOKUTO USA remains a trusted company.

1. Professional mindset

• Continuously strive for self-growth and skill improvement to achieve exceptional results.
• Uphold ethical behavior, transparency, and integrity in all tasks.
• Take responsibility for individual and team performance, aiming for excellence in every action.

2. Collaboration across the globe

• Respect diversity and promote inclusivity in all workplaces and projects.
• Work together as “ONE HOKUTO,” leveraging global expertise and teamwork.
• Proactively share knowledge and resources to achieve shared goals.

3. Customer focus

• Actively listen to customer needs and deliver solutions that exceed their expectations.
• Approach challenges with innovative thinking to provide optimal results.
• Ensure clear and timely communication with customers to build lasting trust.

4. Adapting to changes

• Remain flexible and proactive in responding to dynamic business environments.
• Embrace new ideas, technologies, and methodologies to enhance competitiveness.
• See challenges as opportunities for growth and innovation.

5. Commitment to excellence

• Adhere to the company’s mission of connecting the future of manufacturing through multi-capable responses.
• Reflect the vision of being a factory innovator in daily work, constantly pursuing best-fit solutions.
• Align personal objectives with the organization’s long-term goals.

6. Ethical responsibility

• Comply with all laws, regulations, and company policies in every operation.
• Protect confidentiality and safeguard the intellectual property of the company and customer.
• Act with honesty and accountability, avoiding any conflicts of interest.

7. Promoting a positive work culture

• Support colleagues by offering encouragement and constructive feedback.
• Celebrate successes and learn from setbacks as a unified team.
• Foster an environment where innovation, creativity, and mutual respect thrive.